Privacy Policy - Garden Maintenance Hornsey

Information We Collect

At Garden Maintenance Hornsey, we collect various types of information to provide and improve our services. This includes:

• Personal Identification Information: Such as your name, address, email address, and phone number.
• Service-related Information: Details about the services you request, including garden maintenance schedules and preferences.
• Payment Information: Billing details necessary to process your transactions securely.
• Technical Data: Information about your device and browsing behavior when you interact with our website.

How We Use Your Information

We utilize the collected information to:

• Provide Services: Deliver the garden maintenance services you have requested efficiently and effectively.
• Improve Our Offerings: Analyze data to enhance our services and tailor them to meet your needs better.
• Communicate with You: Send important updates, service reminders, and promotional materials relevant to your interests.
• Ensure Security: Protect against unauthorized access and other security threats.

Legal Basis for Processing

We process your personal data based on:

• Consent: When you have given explicit permission for us to process your data for specific purposes.
• Contractual Necessity: To fulfill our obligations under the service agreements you have with us.
• Legitimate Interests: For our business operations, provided they do not override your rights and freedoms.

Data Sharing and Disclosure

Garden Maintenance Hornsey does not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: Trusted third parties who assist us in delivering our services, such as payment processors and IT support.
• Legal Requirements: When required by law, regulation, or legal proceedings to protect our rights or comply with a judicial order.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Securing data during transmission and storage.
• Access Controls: Limiting access to personal data to authorized personnel only.
• Regular Audits: Conducting periodic reviews of our security practices to identify and mitigate potential vulnerabilities.

Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectify: Request corrections to any inaccurate or incomplete data.
• Erase: Request the deletion of your personal data under certain conditions.
• Restrict Processing: Limit the way we use your data.
• Object: Raise objections to certain types of data processing.
• Data Portability: Receive your data in a structured, machine-readable format.

To exercise these rights, please contact us through the appropriate channels outlined in our service agreements.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings.
• Analyze website traffic and performance.
• Personalize content and advertisements.

You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Garden Maintenance Hornsey does not knowingly collect personal information from children under the age of 16. If we become aware that a child has provided us with personal data without parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

International Data Transfers

Your information may be transferred to and processed in countries outside of your residence, including countries that may have different data protection laws. We ensure that adequate safeguards are in place to protect your data in such transfers, adhering to international standards and regulations.

Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Automated Decision-Making

We do not use your personal data to make automated decisions that significantly affect you without your explicit consent. Any such processes are designed to enhance your experience and improve our services.

Policy Enforcement

Failure to adhere to this Privacy Policy may result in disciplinary action, including termination of services and potential legal consequences. We take the protection of your data seriously and are committed to maintaining the highest standards of privacy and security.

Feedback and Concerns

If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, we encourage you to reach out to us through the appropriate channels. Your input is valuable in helping us improve our services and protect your privacy.